Woodlands Surgery
Arminder D. 2 years ago • From Google
Poor
Terrible service and unhelpful medical staff
I have two primary issues with this medical practice. First, the reception staff are brusque and unwelcoming, and second, scheduling an appointment is incredibly challenging. Typically, the earliest available slot is three weeks out, which I find completely unacceptable. While they offer a walk-in service, it's overwhelmingly crowded, and patients can waste an entire morning just waiting to be seen. Additionally, I've encountered problems with certain physicians - specifically one doctor - who clearly lacks fundamental medical competence and professional interpersonal skills. I've unfortunately been treated by her twice - once when my eldest was 3, and I was told abruptly to dress her outside after the consultation. Another time, she misdiagnosed my symptoms, forcing me to consult another doctor weeks later. Her demeanor is nothing short of rude and arrogant, and I now actively try to avoid her. UPDATE: My initial critique from five years ago remains unchanged. When attempting to call, the phone is perpetually engaged. Multiple attempts result in endless ringing with no response. After 15 minutes of waiting, I give up, only to repeat the frustrating process. The surgery appears fully staffed, with employees staring at computer screens, yet somehow unable or unwilling to answer the phone. What alternatives do patients have? Consulting a pharmacist or visiting A&E? Is this truly the state of our healthcare system?
Very competent and reliable medical professional. Impressed with their thorough approach and attentive care. Would definitely recommend this physician to others seeking quality healthcare.
Woodlands Surgery
Hayley J.
As a parent of two small kids, I've consistently been able to secure medical consultations whenever necessary. The administrative team, doctors, and nursing staff are consistently courteous and..
Woodlands Surgery
RUSIRU A.
I strongly advise against signing up with this medical office. Scheduling an appointment is incredibly challenging, and their phone line is completely unresponsive—you're greeted only by an..
Woodlands Surgery
matt t.
A top-tier medical facility in the region. Despite current challenges facing general practitioners and healthcare centers, the staff here are exceptional. They consistently exceed expectations and..
Woodlands Surgery
Callum O.
Constantly experiencing call disconnections before having the chance to communicate or explain the purpose of the call.
Woodlands Surgery
Christo D.
I'm compelled to share my exceptional experience with Woodlands Primary Care. Over the past fortnight, I battled a challenging chest infection that necessitated two antibiotic courses and a..
Woodlands Surgery
victor t.
Completely revolting how they can't manage to switch off their spotlight, which has been blazing continuously day and night for more than twelve months straight
Woodlands Surgery
Elaine K.
E consult provides a swift phone callback and immediate scheduling. The medical professionals and support team are exceptional, leaving absolutely no room for criticism.
Woodlands Surgery
Arminder D.
I have two primary issues with this medical practice. First, the reception staff are brusque and unwelcoming, and second, scheduling an appointment is incredibly challenging. Typically, the earliest..
Woodlands Surgery
D D.
I'm constantly experiencing prolonged wait times when trying to reach reception by phone... today, at 12:15 PM, I was left on hold for nearly half an hour, and no one ever picked up. Eventually, I..
Woodlands Surgery
Ross B.
Welcoming and supportive personnel. The walk-in clinic can become extremely crowded during morning hours, so it's advisable to either come early or secure an appointment in advance.
Woodlands Surgery
Selma C.
I repeatedly attempt to call, but the line is perpetually engaged. How am I supposed to schedule an appointment? This is absolutely ridiculous. What purpose does the reception serve if they never..
Woodlands Surgery
Nigel C.
Throughout my two decades with this company, I've experienced some ups and downs, but overall they've treated me fairly and maintained a decent relationship.
Woodlands Surgery
Anna S.
Despite my usual praise for this surgery's exceptional care and attentiveness, today's experience was deeply frustrating. When I called to explain my ongoing app issues and the fact that I've run..
Woodlands Surgery
Robert F.
I've been involved with this place since my mother signed up, and I've interacted with them multiple times through phone calls and in-person visits. Their staff consistently demonstrates a warm and..
Woodlands Surgery
anonymous u.
I'm continuously frustrated by doctors promising referrals but never following through. For over seven months, I've been dealing with a significant health issue, and despite four consultations with..
Woodlands Surgery
Pamela C.
I recently had a delightful interaction with the receptionist, who was not only incredibly pleasant but also remarkably adept at addressing all of my questions. Her professional and compassionate..
Woodlands Surgery
Hanan N.
I would bestow a perfect 1000-star rating if possible The incredible care I received, especially from Dr. Ramanjooloo, is truly exceptional - heartfelt thanks to the entire team
Woodlands Surgery
Aarron H.
Upon arriving to register today, my partner and I were immediately put off by the two desk staff members who were unprofessionally gossiping about a client on the phone, completely ignoring our..
Woodlands Surgery
garth h.
An unparalleled general practitioner experience that truly sets the gold standard for medical care.
Woodlands Surgery
Anthony P.