Woodlands Surgery

I recently had a delightful interaction with the receptionist, who was not only incredibly pleasant but also remarkably adept at addressing all of my questions. Her professional and compassionate..

Constantly experiencing call disconnections before having the chance to communicate or explain the purpose of the call.

I adhered precisely to the practice's prescription renewal guidelines, submitting my request 5 working days in advance, as recommended. Despite following their instructions meticulously, I was..

Completely unprofessional and inconsiderate. I showed up for my scheduled appointment only to discover it was a staff training day, with no prior communication or notification. I spent considerable..

I get incredibly frustrated when patients grumble about appointment wait times, as if they're the sole individuals trying to secure medical attention. One needs to consider the total patient load..

Booked an appointment in the morning, received service within two hours, definitely worth suggesting to others

Phone lines constantly congested, making scheduling an appointment challenging. Patients must physically visit the medical office to secure a same-day consultation, with availability limited to the..

An unparalleled general practitioner experience that truly sets the gold standard for medical care.

Upon arriving to register today, my partner and I were immediately put off by the two desk staff members who were unprofessionally gossiping about a client on the phone, completely ignoring our..

I would bestow a perfect 1000-star rating if possible The incredible care I received, especially from Dr. Ramanjooloo, is truly exceptional - heartfelt thanks to the entire team

Throughout my two decades with this company, I've experienced some ups and downs, but overall they've treated me fairly and maintained a decent relationship.

E consult provides a swift phone callback and immediate scheduling. The medical professionals and support team are exceptional, leaving absolutely no room for criticism.

Throughout my interactions with the practice, which have been occasional rather than frequent, I've encountered various physicians. Each doctor has consistently demonstrated empathy, expertise, and..

I'm continuously frustrated by doctors promising referrals but never following through. For over seven months, I've been dealing with a significant health issue, and despite four consultations with..

I repeatedly attempt to call, but the line is perpetually engaged. How am I supposed to schedule an appointment? This is absolutely ridiculous. What purpose does the reception serve if they never..

As a parent of two small kids, I've consistently been able to secure medical consultations whenever necessary. The administrative team, doctors, and nursing staff are consistently courteous and..

At my age of 62, I've encountered numerous GP Practices, but Woodlands truly stands out as exceptional! The reception staff are remarkably compassionate, understanding, and make each patient feel..

If you are old or not digitally fluent you have not chance with this practice. The receptionist are just overly obsessed with telling you to go online, and minimise the process by saying how easy it..

Can't ever reach anyone by phone. Their contact line is completely useless. Total waste of time.

Completely worthless service. Scheduling an appointment is impossible - you're forced to ring up on the day, endure a lengthy wait, and still end up with no suitable time slot if you have a job...