St Peter's Surgery
Huraira K. 2 years ago • From Google
Bad
Terrible service and unhelpful medical staff
This is absolutely one of the worst medical experiences I've ever had. I called precisely at 7:59am and within 59 seconds, I was put on hold at 14th in line. The next day, I fortunately booked a doctor's consultation for my daughter who had cut her ankle and was treated in Emergency. After a few days, we needed to show her foot to the GP because it didn't look right. Around 7pm, the doctor asked me to send a picture of the foot. After reviewing, she said the wound needed cleaning and antibiotics due to infection. I requested a next morning appointment through the nurse, and the doctor assured me we would be treated. However, when I called, the reception staff claimed the nurses were busy on Thursday and suggested I go to urgent care. It's ridiculous that a 10-minute procedure would require me to wait 4-5 hours at urgent care, which should be for genuine emergencies, not routine appointments. I desperately wanted to speak with the nurse but was unable to do so.
Absolutely terrible surgical experience. I strongly advise against considering this facility for any medical procedure. When attempting to schedule an appointment, I was dismissed and instructed to..
St Peter's Surgery
Fazal R.
Every single time I've called this medical practice, the receptionist has consistently refused to schedule me an appointment with a physician.
St Peter's Surgery
Rebecca M.
Today, I observed excessive chatting among staff instead of attending to duties, with phones left unanswered. At the pharmacy, they mishandled my medication and demonstrated subpar customer service,..
St Peter's Surgery
Xander U.
Utterly unacceptable conduct from the reception employees, using profane language during a phone call. These are the individuals meant to provide assistance, yet they choose to mock and verbally..
St Peter's Surgery
Roxana P.
My 4-year-old developed a severe cough, and as a last resort, I decided to seek professional medical advice after exhausting all home remedies. I attempted to secure an appointment by calling the..
St Peter's Surgery
Fiza A.
Visited the clinic for my seasonal influenza immunization, and the front desk staff were incredibly warm and friendly. The healthcare assistant administering the shot was equally delightful. The..
St Peter's Surgery
Bryn P.
The single star is solely granted because they managed to pick up the phone. A complete and utter embarrassment of a healthcare establishment! My partner was promised a return call during the day,..
St Peter's Surgery
C W.
Encounters with this service are seldom satisfactory, with constantly shifting procedures for scheduling appointments, and the front desk personnel appear more interested in deflecting concerns than..
St Peter's Surgery
Josh H.
Completely pointless procedure, I'm convinced they hire staff with significant cognitive impairments.
St Peter's Surgery
Shabana k.
terrible customer service I phoned early morning and received a return call just 10 minutes later, only to be informed that all available appointments had vanished within mere moments. They..
St Peter's Surgery
Raychie R.
The personnel here are absolutely dreadful... The front desk staff are discourteous and show zero empathy... Their medical professionals barely pay attention to patients (though not universally..
St Peter's Surgery
Raffina R.
Terrible medical procedure, physicians completely unresponsive even when kids are seriously ill. Phone system is a nightmare, spending ages trying to connect just to be informed no slots are..
St Peter's Surgery
Adriana G.
Absolutely dreadful. The phone wait times are endless, and I've personally witnessed why that's the case. Rather than addressing customer calls, the staff members are busy engaging in casual..
St Peter's Surgery
barry s.
The employees are welcoming and provide excellent assistance.
St Peter's Surgery
Boo D.
Today my partner visited the nurse at Ventura Easy, and I'm truly impressed. She was incredibly compassionate and professional, making my partner feel completely comfortable. The nurse was extremely..
St Peter's Surgery
Raymond T.
Completely frustrated with accessing care here. Blocked at the initial reception stage, with zero appointment availability. Instructed to use their online system, which I did, only to discover I'm..
St Peter's Surgery
Andrzej K.
The Great Reset agenda pushed by Klaus Schwab is deeply troubling and raises serious concerns about global power structures and individual freedoms.
St Peter's Surgery
Reebz X.
Absolutely terrible medical experience at this Walsall clinic. Their staff are incredibly unresponsive, consistently ignoring phone calls and seeming disinterested in scheduling appointments. Among..
St Peter's Surgery
Susan S.
Just like other medical procedures nowadays, the waiting area was nearly empty due to the lack of in-person consultations. I had an appointment with a nurse.
St Peter's Surgery
Jenine S.
Exceptional medical staff and healthcare professionals. Unfortunately, the front desk personnel demonstrate a distinct lack of courtesy and professionalism.
St Peter's Surgery
Steven M.