Beauchamp House Surgery

Excellent resource! After experiencing several similar services, this one stands out. The ability to connect with a physician via telephone consultation is incredibly convenient, particularly when..

The reception staff delivered an appallingly unprofessional and callous experience, both during our telephone interaction and in-person encounter when I attempted to register as a new patient...

Absolutely terrible customer service with zero communication. I've been left hanging for over 12 hours, unable to get anyone to answer my repeated phone calls.

After enduring a frustrating 30-minute wait, I was ultimately informed to call back the following morning at 8am, despite being in the midst of a lockdown situation.

Exceptional medical team with incredibly caring personnel

Ignore the critical comments floating around about this establishment. Every time I've visited, I've thoroughly enjoyed myself.

I completely disagree with the critical remarks shared previously. The front desk personnel consistently demonstrate warmth and exceptional assistance, while the medical professionals provide..

I'm changing medical providers this week. The front desk staff are completely useless, and the physicians lack basic competence. One doctor deliberately held back my prescription, wanting to observe..

I'm aware that many individuals complain about this medical practice, yet I personally find it excellent. The front desk staff are consistently supportive when approached courteously. The nursing..

Prompt assistance exactly when I required support, delivered with impressive speed

I experienced an unfamiliar allergic reaction and quickly sought medical assistance at the clinic. The receptionist was exceptionally supportive and ensured I was attended to promptly, with a wait..

Is your phone service down once more today? Recurring issue on 17/6 with phone connectivity

Disgusting barely scratches the surface. If possible, I'd award zero stars. Getting an emergency appointment requires endless phone calls, with a receptionist acting as gatekeeper to your health..

The front desk personnel are discourteous and ineffective. Hoping to schedule a consultation? Don't even bother! Their telephone lines are perpetually busy. Despite having chronic health concerns,..

The medical personnel were incredibly welcoming and supportive throughout my registration process, and I've continued to receive top-notch treatment ever since.

Abysmal customer service. The front desk staff are discourteous, unhelpful, and appear inadequately prepared for their roles. Prescription errors are frequent, with incorrect medication quantities,..

Consistently top-notch care from the moment you're greeted at the front desk to your interaction with the medical professionals.

I had a medical consultation yesterday, and the physician abruptly cut me off, stating my allocated time had expired and insisting I schedule another appointment to address my health issue. Managing..

From the welcoming front desk staff to the GPS and nursing team, every interaction has been exceptional! The ability to request a callback and continue with my work, knowing they'll contact me when..

The quality of healthcare at this general practitioner's office has seriously deteriorated. The front desk staff are consistently discourteous and unhelpful. I'm genuinely puzzled about their role,..