HH

Helsbels H. 2 years ago • From Google

Rating

Bad

Terrible service and unhelpful medical staff

The medical practice has drastically deteriorated in recent months. Securing an appointment has become nearly impossible, and the reception staff are dismissive and unhelpful. The situation is becoming utterly ridiculous - you can't get through on the phone, and when I arrived early in the morning seeking an urgent consultation, I was informed they no longer offer immediate appointments and everything is now handled via telephone triage. To make matters worse, my husband, who is battling cancer, was told they wouldn't see him and was advised to go to the emergency department just to obtain his routine medication. We are absolutely determined to change practices, and we will definitely be filing a comprehensive complaint with the CQC and the practice manager before doing so. 😡

Other reviews for Park Surgery