The Park Surgery
Walters M. 4 years ago • From Google
Bad
Terrible service and unhelpful medical staff
After reaching out for an appointment due to ongoing pain, I was told "someone will call you back". When the callback came, I was offered a 5pm phone consultation that conflicts with picking up my children. The phone operator seemed disinterested and dismissive, essentially telling me to accept their terms or get no help. I had to forcefully explain that I'll be in an area with no phone signal and cannot miss collecting my kids, yet was made to feel like an inconvenience. This medical practice, which was once outstanding, has dramatically deteriorated. The service has become so poor that patients are discouraged from seeking necessary medical help - help they are absolutely entitled to receive. I've contributed to National Insurance my entire working life and deserve proper medical support, contrary to the unhelpful attitude of their staff. Despite knowing I'm awaiting a critical biopsy operation, I'm no closer to seeing a Doctor than I was two weeks ago when I initially called and received no response. The lack of care and professionalism is truly frustrating.
Exceptional medical care provided by this clinic for my severely swollen and painful digit
The Park Surgery
NoisyBoys N.
Completely unacceptable! The absolute lowest standard of service! Whoever the female staff member handling phone calls should be fired immediately! Additionally, they provided an incorrect medical..
The Park Surgery
Mike T.
Always go above and beyond to provide exceptional support and assistance.
The Park Surgery
Jacquie H.
I believe Park Surgury deserves a perfect rating, as their receptionists are exceptional, compassionate, and incredibly warm. Moreover, the physicians genuinely engage with patients, demonstrating..
The Park Surgery
Lauren B.
Getting in touch with their support team has become incredibly frustrating. The online consultation process is practically nonexistent, and waiting on hold to speak with someone is a nightmare. Once..
The Park Surgery
Anthony P.
On the 13th of March, I visited this self-promoting "walk-in" clinic seeking removal of a foreign object from my right eye. At 11:10am, I encountered a self-important receptionist who interrupted my..
The Park Surgery
Tim M.
After struggling with unresolved health concerns for several years, I scheduled another appointment with my general practitioner. From the moment the consultation began, his demeanor was markedly..
The Park Surgery
Judith B.
I've been a patient at Park surgery for two years, and my experience has been consistently smooth. Whenever I've needed urgent care, I've always been able to secure an appointment or receive..
The Park Surgery
Harvey S.
Absolutely terrible service. I went in seeking a leg burn dressing, referred by my general practitioner, simply needing a temporary covering to manage until my next appointment. The staff flatly..
The Park Surgery
Paul B.
Forget about getting quick guidance when you drop in. If your incident or mishap isn't within the past two days, you'll need to drag yourself, hobble, or practically crawl to Bognor Memorial...
The Park Surgery
Kevin A.
Top-notch customer support that truly exceeded my expectations
The Park Surgery
stevie c.
Absolutely terrible customer service experience. The staff were completely unhelpful and seemed totally disinterested in addressing my concerns. From the moment I arrived, it was clear they had no..
The Park Surgery
Richard K.
I phoned to schedule an appointment and inquired about my condition. When I explained my symptoms and mentioned a friend's similar experience who was immediately seen and quickly scheduled for an..
The Park Surgery
Zahra D.
Quick and responsive care - I reached out following a shoulder injury and was promptly scheduled with a physiotherapist within the same week! The physiotherapist was incredibly compassionate and..
The Park Surgery
Michele G.
Since becoming a new patient at this practice, I've interacted with three separate front desk staff members. Without exception, they were exceptionally courteous, supportive, and professional. They..
The Park Surgery
H H.
What a colossal error I made in registering with this medical practice. They are an absolute embarrassment. My previous practice in Goring was exceptional for over five decades, and I couldn't have..
The Park Surgery
Steve M.
The front desk personnel seem deliberately trained to discourage patient visits. Every time we called, their response was essentially, "Don't worry, you'll recover, no need to come in." When our..
The Park Surgery
Charles L.
I experienced a slight leg injury after an accidental tumble, and throughout my subsequent medical appointments over the course of a month, I was truly touched by the exceptional compassion and..
The Park Surgery
Jeremy F.
A physician unilaterally terminated a long-standing prescription for my chronic pain medication without conducting any form of assessment. I've switched healthcare providers. My new doctor has..
The Park Surgery
Patricia S.
My spouse contacted the Park medical center this morning regarding escalating discomfort in his left foot. One might not consider this a highly urgent medical situation. After his phone call, he..
The Park Surgery
Carol H.