Mount Pleasant Medical Centre

Unable to reach anyone via phone or online support Constantly overbooked with discourteous front desk staff Demonstrating a complete lack of concern for patient welfare, even in serious medical..

Stuck on hold for a staggering five hours, and no representative has picked up my call yet. Absolutely frustrating customer service experience.

Called this medical practice multiple times, spent over an hour attempting to reach the receptionist, Olivia, who instructed me to hold, and after waiting an additional 5 minutes, informed me of..

I genuinely feel cared for, and this practice is absolutely perfect for my needs. My previous experience at Healds Road made me realize they were indifferent. The team at Mount Pleasant surgery..

Dr. Saadi's Maqbool was incredibly supportive in resolving my problem by assisting me with form completion and securing a referral. I want to express my heartfelt gratitude and strongly endorse Dr...

Disrespectful, unprofessional, completely deaf to patient concerns... they've nailed every single red flag you'd hope to never encounter in a medical clinic. Steer clear of this place without..

Completely worthless Disrespectful front desk staff Impossible to schedule any consultations Condescending medical personnel Appears to solely exist as a drain on healthcare resources

A persistent infection lingering for five weeks apparently doesn't qualify as urgent, even after consulting an out-of-hours physician the previous evening. The reception team displays an appalling..

The care provided here is shockingly poor, with medical staff seeming more concerned about patient throughput than actual patient welfare. Their communication infrastructure is completely..

The reception team consistently demonstrates exceptional knowledge, professionalism, efficiency, compassion, and support. I cannot single out any individual staff member as they are all uniformly..

The reception team demonstrates a complete disregard for patient care, displaying an utterly disrespectful attitude! Anyone rating this place five stars must surely be connected to the staff, as..

Taken aback by the numerous negative comments. Personally, I've encountered no problems with this medical practice. I consistently secure appointments as required and always receive thorough,..

Still avoiding in-person consultations despite widespread reopening, even NHS hospitals are operational. Instead, I'm forced to remain tethered to my phone all afternoon and evening, unable to move..

Completely lacking compassion for patients of all ages. Terrible customer service with perpetual scheduling difficulties. The clinic appears deserted during visits. They abruptly terminate phone..

Mount Pleasant Medical Centre has been my family's GP surgery for numerous years. While we've encountered challenges in the past, I must acknowledge significant improvements since Katie White became..

Whenever I reach out to Mount Pleasant surgery to discuss my medical concerns, their staff consistently offers exceptional assistance. The front desk personnel always attentively listen and provide..

Some time back, I penned a critique of Mount Pleasant medical centre that wasn't particularly flattering, yet remained honest. Nevertheless, amid the current challenges facing the NHS, I've..

Never pick up the phone and constantly refuse to schedule an appointment despite having open slots earlier. The staff comes across as incredibly haughty and dismissive, delivering a thoroughly..

Every time I contact this surgery, the receptionists become increasingly discourteous. I'm certainly not alone in this observation, and I doubt I'll be the final person to complain. They are..

A top-tier medical facility providing comprehensive healthcare services, encompassing everything from diagnostic blood work and electrocardiograms to minor surgical procedures and joint treatments...