Osmaston Surgery

I rarely seek medical assistance, but this time I needed help. On Monday, I called precisely at 8:00 when they open, only to be greeted by an automated message stating the queue was full. I..

I attempted to contact the surgery multiple times last week between 8 and 10 AM. On several occasions, when I finally reached the queue, I was disconnected. When I eventually spoke with a..

Scheduling a consultation at this clinic is an absolute nightmare. You can't even walk in to book an appointment. They show zero commitment to patient care or well-being. Their attitude screams..

An absolute misuse of public funds, this establishment deserves complete shutdown and its employees should be permanently barred from the healthcare sector, offering nothing more than unhelpful..

My teenage son is struggling with severe anxiety, experiencing panic attacks whenever he leaves the house, which has caused him to lose significant weight. He was examined by a physician who seemed..

Impossible to reach anyone by phone, and the staff's demeanor is consistently unwelcoming. The team desperately requires training in basic customer interaction and interpersonal communication, with..

If I could award zero rating points, I absolutely would. I seldom seek medical attention and have been associated with this practice since my birth nearly half a century ago, when physicians were..

12 hours following the surgical consultation where I was assured no chest infection was present and advised to manage dehydration with throat lozenges, I found myself in the emergency room,..

I've been attempting to contact the surgery almost every morning at 8am for more than a month, but not a single call has connected - the line is constantly busy. Since relocating from Bradford and..

This so-called "medical professional" displayed an appalling lack of understanding about mental health, treating my concerns with condescension. He ludicrously suggested my depression was merely..

Absolutely dreadful medical procedure. They harassed me with early morning calls at 8 AM for two entire months. When I finally managed to speak with someone, they claimed no appointments were open..

I've been struggling to secure a medical consultation for my disabled child throughout the entire week. The NHS online service directed me to call and request an emergency appointment or seek a..

Top-notch surgical experience to date - couldn't have asked for better care and results.

Dr. Warner displays an extremely unprofessional bedside manner and lacks basic interpersonal skills required for medical practice. His interaction with my wife was shockingly disrespectful, to the..

The service quality is abysmal - making an appointment seems impossible, even after receiving a letter specifying when to schedule one. I've tried calling multiple consecutive days, but each time..

I recently visited this medical facility for a scheduled physiotherapy session. From the moment I entered the reception area, I was assaulted by an absolutely revolting odor. When I was guided to an..

The morning wait can be quite frustrating, but I was pleasantly surprised when Dr. Anwar personally returned my call. She was incredibly compassionate, informative, and displayed the utmost..

I've been attempting to schedule an appointment every morning at 8 sharp, just as I've done previously, only to be consistently informed that no slots are open. The situation is incredibly..

Less a medical clinic, more a chaotic scramble for phantom consultations. At this point, I'd sooner expect to spot Bigfoot than secure an appointment. The "booking process" involves calling..

Absolutely dreadful customer service experience. Communicating with them is like trying to reason with an inanimate object. The employees are discourteous and immediately become argumentative when..