JP

Julia P. 5 years ago • From Google

Rating

Bad

Terrible service and unhelpful medical staff nightmare

I desperately want to give zero stars for this absolutely terrible establishment. They NEVER answer calls during business hours and are completely ineffective at resolving anything promptly. I constantly have to contact 111 due to the endless problems they create with my prescription. The staff are incredibly unprofessional and rude - especially the receptionist who blatantly refuses to do her job and won't even pick up the phone at 2:30 PM when they're open until 6. (I'm literally desperate here!) The only saving grace is the incredible NHS 111 staff who are consistently helpful and courteous, unlike the incompetent individuals working at this location.

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