Sidcup Medical Centre
Emma M. 2 years ago • From Google
Bad
Terrible service and unhelpful medical staff nightmare
I'd give this medical practice a negative rating if I could. I just endured an incredibly aggravating phone call trying to schedule my infant's vaccination appointment. Their website explicitly states you cannot submit a form online and must call instead. After an utterly maddening conversation, I was suddenly informed that I actually need to complete an online form. My child requires her immunizations, and I'm left completely without a clear path forward. Ultimately, the receptionist terminated the call and claimed booking appointments isn't her responsibility. There's a clear disconnect between their website information and their actual procedures, and the whole experience has been monumentally unhelpful.
Significantly enhanced customer service with courteous and supportive personnel at the Church Avenue location. Dr. Ravi is an exceptional physician who provides outstanding care.
Sidcup Medical Centre
Lucyann P.
I had the absolute worst experience at this medical practice. My appointment was delayed by 40 minutes, and the receptionist, Lillie-May, was incredibly unprofessional. She was argumentative and..
Sidcup Medical Centre
susan W.
Been loyal patients for almost four decades, rarely requiring medical attention, but when a critical post-operative follow-up was necessary, they completely dropped the ball. Instead of providing a..
Sidcup Medical Centre
Nevena M.
Absolutely abysmal service. I cannot comprehend how this facility continues to operate. The medical professionals and personnel are shockingly incompetent and unprofessional. Sidcup Medical Centre..
Sidcup Medical Centre
Omi F.
I recently switched to a new medical practice, and the contrast is remarkable. When I called, someone picked up within five minutes, efficiently scheduled appointments, and took the time to listen..
Sidcup Medical Centre
Nay J.
It's typical of modern medical practices - absolutely dreadful. The fundamental issue with these clinics is their layout, which allows everyone to overhear your most private medical discussions...
Sidcup Medical Centre
Jay K.
This establishment deserves to be closed down, with even local pharmacists cautioning their customers about its operations, which speaks volumes. If you submit a repeat prescription, ensure it's..
Sidcup Medical Centre
Lewis D.
Efficient sorting process with rapid turnaround times.
Sidcup Medical Centre
katie j.
Unbelievable that they refused to schedule an appointment for my child with a potential chest infection. Their advice was to go to urgent care, despite her being COVID-positive. Absolutely ridiculous.
Sidcup Medical Centre
amanda r.
Absolutely disgusted that my 91-year-old father was advised to take a taxi when he's bedridden and unable to move around.
Sidcup Medical Centre
Janette B.
Getting through to this medical office by phone is an exercise in futility. Completely unsatisfactory operation.
Sidcup Medical Centre
Christine B.
Dr. Ramu is exceptional in providing follow-up care for my spouse. I am incredibly grateful for your outstanding service and dedication. Please continue your excellent work.
Sidcup Medical Centre
Hugh R.
I am dealing with the Bupa Care Home located on Hatherley Road in Sidcup. Last Tuesday, a physician from their facility confirmed my wife's passing. Subsequently, on Friday, an employee named Louise..
Sidcup Medical Centre
Jean V.
Referral processes are completely disjointed, with no communication between departments. Staff seem constrained by rigid bureaucratic boundaries, where each unit operates in isolation. When I needed..
Sidcup Medical Centre
Remiee O.
Dr. Sunil Roy went above and beyond our expectations. He was incredibly helpful and accommodating, taking the extra step to address our unique request. We are truly grateful for his exceptional..
Sidcup Medical Centre
Aqib F.
Absolutely terrible healthcare provider. Their medical competence seems non-existent, and they appear completely incompetent. Not only are they unprofessional, but they also demonstrate a total lack..
Sidcup Medical Centre
Anonymouse
If it wasn’t for the NHS app and my ability to see my results and the hospital documents that specialists submit on Docman, I would still not be getting the urgent care I need. I have worked out..
Sidcup Medical Centre
Sam S.
These medical professionals are absolutely terrible. I've exhausted my medication supply and nobody from the practice is responding to my inquiries. After examining numerous patient accounts, I..
Sidcup Medical Centre
Glynis F.
You go through the hassle of filling out an E consult form, only to be instructed to reach out to the surgery for an appointment. When you call them, they redirect you back to the E consult and..
Sidcup Medical Centre
Gabrielle O.
The receptionist's demeanor was so discourteous and inappropriate that it bordered on comical. Her conduct was utterly mortifying and certainly doesn't paint the medical practice in a favorable..
Sidcup Medical Centre
Iizzie M.