EM

Emma M. 2 years ago • From Google

Rating

Bad

Terrible service and unhelpful medical staff nightmare

I'd give this medical practice a negative rating if I could. I just endured an incredibly aggravating phone call trying to schedule my infant's vaccination appointment. Their website explicitly states you cannot submit a form online and must call instead. After an utterly maddening conversation, I was suddenly informed that I actually need to complete an online form. My child requires her immunizations, and I'm left completely without a clear path forward. Ultimately, the receptionist terminated the call and claimed booking appointments isn't her responsibility. There's a clear disconnect between their website information and their actual procedures, and the whole experience has been monumentally unhelpful.

Other reviews for Sidcup Medical Centre