RP

Rachael P. 4 years ago • From Google

Rating

Bad

Terrible service and unhelpful receptionist at clinic

If I could, I'd rate this zero stars! The most discourteous front desk staff I've ever encountered! She dismissed me, suggesting I visit the emergency department because she was unwilling to assist me! My simple request was just to have a prescription filled, and I shouldn't have to burden A&E doctors for an inhaler just because she couldn't be bothered. Fortunately, the Oakwood pharmacy was incredibly supportive and, despite the challenge, managed to help me effectively! How can such individuals be permitted to work in a customer-facing role! I'll definitely be seeking a different medical practice to register with. I absolutely refuse to be treated so disrespectfully ever again and should never have been subjected to such treatment today!!!

Other reviews for Oakwood Surgery