MG

Mandyg G. 4 years ago • From Google

Rating

Bad

Terrible service and unhelpful staff at local surgery

Attempted to schedule a consultation and was informed of a 4-week waiting period. The receptionist's dismissive response was to suggest visiting the walk-in clinic if the situation was urgent. I began calling at 8am to secure an emergency slot but didn't get through until after 9am, by which time all emergency appointments were fully booked. The quality of this medical practice has significantly deteriorated since the pandemic. This is precisely why hospitals are overwhelmed - general practitioners seem to have lost their commitment to patient care.

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