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Olivia O. 3 years ago • From Google

Rating

Bad

Terrible service and unhelpful staff at medical practice

I attempted to register my family at this GP practice, but was misled about the required identification. The receptionist was dismissive and insisted I was mistaken. Their unprofessional attitude was so off-putting that my entire family has now switched to a different healthcare provider. I strongly advise others to avoid this clinic. As someone who works on NHS panels, I found their approach unacceptable. When I tried explaining that some potential patients, particularly elderly individuals, might not possess a driver's license or passport, they were completely unhelpful. They refused to accept alternative forms of ID like bank statements, despite many people not having utility bills. The whole experience was utterly ridiculous and frustrating.

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