JJ

Jj J. one year ago • From Google

Rating

Bad

Terrible service and unhelpful staff at medical practice

Why did you feel compelled to discuss prescription differences? I was highlighting that fundamental examinations were being rejected. You've failed to address my actual concern. I'm not seeking medication, but rather basic routine health screenings that you're refusing to provide. Your medical staff are dismissive and unhelpful. Why do you expect patients to endure such treatment? Where have you seen indications about abusive patients?! Nowhere. This reflects entirely on your personnel. edit: I will be departing this medical practice. They're incapable of performing basic health checks and are pushing patients towards private care, bizarrely claiming it's different from NHS practices elsewhere in the UK when I request a routine check I previously received in Bristol. They mishandled my name during registration, refused to correct the error, and demanded I return in person with all documentation. I've lost count of how many times I've listened to their phone message, only to be abruptly disconnected when reaching reception. When I mentioned being hung up on, their response was merely, "OK". Not to mention their terrible attitude... May this place receive help. I don't believe these are inherently bad people, but something is fundamentally wrong here.

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