22

2011williamandkate 2. 3 years ago • From Google

Rating

Bad

Terrible service and unhelpful staff at mulgrave road

During my time as a patient at Mulgrave Road Surgery between 2006 and 2009, I experienced a frustrating incident while trying to collect my routine levothyroxine prescription. The receptionist searched through the prescription drawer, then casually announced it was missing, offering no explanation for its absence. This unprofessional handling prompted me to permanently discontinue my association with the practice. Subsequently, my partner tasked me with scheduling his Warfarin blood test appointments, which proved to be an equally miserable experience. Consistently, there were no available time slots, and the receptionists displayed a notably unhelpful and impatient demeanor. The situation became so intolerable that my partner ultimately ceased attending the surgery altogether. My fervent hope is that, should I ever face a critical medical emergency, I am spared the prospect of seeking treatment within this country's healthcare system.

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