MP

Mandy P. 3 years ago • From Google

Rating

Bad

Terrible service and unhelpful staff at surgery

This surgery has completely deteriorated from its former excellence! Communication is impossible via phone - you're forced to physically visit just to have the receptionist demand a detailed symptom description before allowing any appointment booking!! (Which was mortifyingly embarrassing) And even then, you're not guaranteed a slot with a resident physician. You might potentially get a locum appointment three weeks down the line - Utterly Unacceptable! The receptionist demonstrates zero compassion or assistance. Despite being a patient here for over three decades and previously enjoying incredible care from Dr. Rosbottom, who was phenomenal, the practice has nosedived dramatically since her departure!!

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