SB

Sophie B. 3 years ago • From Google

Rating

Bad

Terrible service and unhelpful staff at surgery

I only reach out when absolutely necessary.. today's attempt to use online engagement failed miserably. A receptionist dismissively directed me to the walk-in centre. Last week, I sought help for my child who had been vomiting for over a week.. once again, they showed zero concern and simply advised me to wait five hours at the walk-in centre with a continuously ill child. In the past, this was an exceptional medical practice that I'd been loyal to since my son's infancy. Sadly, their standards have dramatically deteriorated. As a result, we've made the difficult decision to transfer to a different doctor's surgery.

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