The Orchard Surgery

Abysmal customer support. Truly terrible.

I'm constantly frustrated by the impossibility of reaching reception. There's no point even attempting to queue. My mother, diagnosed with dementia in 2020, hasn't consulted a physician since then...

Another fantastic visit with Dr. Mendez today, continuing my streak of excellent appointments. He consistently delivers great results, and I'm particularly impressed by his compassionate approach..

Absolutely amazing staff! From the front desk to the nursing team and physicians, they consistently show me great respect. I'm puzzled by those who criticize this place - it seems more likely that..

Absolutely dreadful surgical experience. The front desk staff lack basic courtesy, and the physicians are perpetually unavailable despite having a minimal patient load. It's like being transported..

They should definitely consider allowing patients to schedule consultations further out, perhaps up to seven days ahead of time, but overall this is an excellent medical practice.

I've consistently had smooth interactions without any issues. This reflects my personal encounter, so I can only speak from my own perspective.

Absolutely the most appalling medical practice in West Sussex. The reception staff should seriously consider resigning - I'd be mortified to be associated with such a workplace. Securing a GP..

Welcoming employees and excellent customer assistance

The entire medical system is dysfunctional, resembling a random draw where getting an appointment is purely by chance—it's utterly ridiculous.

The front desk staff display an appalling lack of empathy, consistently demonstrating either total disinterest or outright discourtesy. They ought to feel deeply embarrassed, though it seems..

Utterly appalling how the medical professionals believe they can deny critical medication. Despite my detailed explanation of the gravity of my condition. I recently underwent open heart surgery in..

The nurse who treated my son during his wound care visit was absolutely wonderful - not only was she professional and quick, but she also brightened his day with a sticker. We're truly grateful for..

Rude staff Terrible customer service Unprofessional and arrogant employees Miss J B is completely incompetent as a receptionist, displaying a senseless and unprofessional attitude. Half the time,..

Attempted to schedule an appointment for the next day, but was instructed to call back at 08:30 the following morning With my irregular work schedule, this isn't always feasible, and the..

Abysmal customer service. I've been without medical attention for almost six years, suffering from asthma and approaching 50. The receptionist with green hair was incredibly difficult and..

This surgical experience was far from satisfactory. Dr. Mendes appears to be a potential medical risk. When it comes to your personal well-being, I strongly advise against gambling with this..

Initially, I encountered a challenging interaction with the front desk staff, though upon further consideration, my frustration might have stemmed more from the difficulty of scheduling an..

The medical personnel and physicians here display an incredibly poor demeanor, consistently attempting to pressure patients into accepting their perspectives. They arbitrarily modify prescriptions..

The staff here are utterly incompetent, particularly the slim older woman who is completely ineffective at providing assistance. Whenever you seek help, she seems bewildered and slow to comprehend,..