Cherrymead Surgery
Marisela M. 4 years ago • From Google
Bad
Terrible service and unprofessional gp practice
I've been a patient at this surgery for over 8 years and quickly realized private healthcare is the only way to get timely medical attention. The reception is nearly impossible to reach, with wait times of at least 40 minutes from 8am, and the only tolerable staff are the nurses. After a recent frustrating experience, I've decided to switch to another GP. I needed a form signed urgently, which I had requested over three weeks ago and emphasized the time-sensitive nature. I ended up paying £25 for a simple signature. When I called to check on its status, I was told the form wasn't ready and Dr. Fraser wasn't available that day. I pleaded for another doctor to sign it, but they insisted she was my assigned GP, despite me having barely met her. The whole situation is absurd and completely unprofessional. I deeply regret staying with this GP practice for so long.
I'm quite pleased with my surgical experience - excellent communication, punctual scheduling, and top-notch professional care. Appreciate it! :)
Cherrymead Surgery
ayaz k.
Despite the medical staff's apparent professional skills, the appointment coordination at this clinic is remarkably inefficient. My experience has been marked by persistent tardiness across nearly..
Cherrymead Surgery
Clare B.
I'm truly impressed with this medical practice. The front desk personnel are incredibly warm and welcoming. Their telephone booking system is brilliantly designed, allowing patients to wait in a..
Cherrymead Surgery
L C.
I visited the clinic today for a scheduled appointment during a medical crisis. Penny, the sole receptionist, demonstrated exceptional professionalism by efficiently managing patient check-ins while..
Cherrymead Surgery
Emily H.
Every single visit I've made has involved sitting around for a minimum of 60 minutes. These appointments were both for my infant who is seven months old. I've never encountered a medical practice..
Cherrymead Surgery
Della T.
Scheduling an appointment seems impossible, with responses typically coming from a paramedic on-site. I've been suffering from a prolonged illness for at least three months, and I'm starting to feel..
Cherrymead Surgery
Adrian P.
Medical staff are competent, but the facility is significantly undermined by inefficient operational processes and a dysfunctional scheduling approach
Cherrymead Surgery
Simran S.
Dr Fraser and the entire team at Cherrymead Surgery provide exceptional medical care with remarkable empathy and professionalism. The doctor demonstrates extraordinary compassion and truly..
Cherrymead Surgery
Harmina B.
Exceptional medical practice with seamless scheduling and consistently friendly administrative staff! The convenience of having such a fantastic local healthcare provider right in my neighborhood is..
Cherrymead Surgery
Marzena F.
I've found this medical practice to be excellent for both myself and my family. After a terrible experience with another clinic, I switched here and have consistently received top-notch care with..
Cherrymead Surgery
Marian B.
Check-in process is smooth and efficient. Despite minimal patients in the waiting area, the parking lot seemed unusually crowded. The typical 20-minute wait before seeing the physician was expected...
Cherrymead Surgery
Magdalena K.
The reception team was exceptional - incredibly welcoming and supportive. The medical professionals were both competent and compassionate. Their quick and efficient handling of my medical concern..
Cherrymead Surgery
Ladymontener H.
Scheduling a consultation here is an absolute nightmare
Cherrymead Surgery
ॐ G.
The medical practice is experiencing significant strain. Securing an appointment can be challenging, but I view this as a consequence of the NHS's insufficient funding rather than a shortcoming of..
Cherrymead Surgery
George B.
Scheduling a slot was straightforward and hassle-free
Cherrymead Surgery
MJM D.
Cherrymead medical practice is quite hectic. Despite the bustling environment, the staff consistently demonstrate warmth and professionalism. Scheduling a standard appointment can be somewhat..
Cherrymead Surgery
Diana P.
During the registration process, I received a highly inappropriate comment suggesting 'oh, you Europeans are all coming to the UK'?! This struck me as extremely unprofessional. Additionally, they..
Cherrymead Surgery
Alessia C.
VIOLATION OF MY CONFIDENTIAL AND PERSONAL INFORMATION. On November 16th, we personally delivered our family's 4 Registration Forms. The receptionist declined to accept them directly and instructed..
Cherrymead Surgery
Delia G.
Unable to connect via phone. Impossible to call and schedule an appointment. Required to complete paperwork for every single request. Different front desk staff display unprofessional attitudes,..
Cherrymead Surgery
Alan E.
Medical staff displays competence, but the remainder of the hospital's services fall far below acceptable standards of quality.
Cherrymead Surgery
Barbora C.