MM

Marisela M. 3 years ago • From Google

Rating

Bad

Terrible service and unprofessional gp practice

I've been a patient at this surgery for over 8 years and quickly realized private healthcare is the only way to get timely medical attention. The reception is nearly impossible to reach, with wait times of at least 40 minutes from 8am, and the only tolerable staff are the nurses. After a recent frustrating experience, I've decided to switch to another GP. I needed a form signed urgently, which I had requested over three weeks ago and emphasized the time-sensitive nature. I ended up paying £25 for a simple signature. When I called to check on its status, I was told the form wasn't ready and Dr. Fraser wasn't available that day. I pleaded for another doctor to sign it, but they insisted she was my assigned GP, despite me having barely met her. The whole situation is absurd and completely unprofessional. I deeply regret staying with this GP practice for so long.

Other reviews for Cherrymead Surgery