JH

Jaime H. 4 years ago • From Google

Rating

Bad

Terrible service and unprofessional medical care

Awaiting a callback for an appointment, I encountered a challenging situation. During an urgent call coinciding with a doctor's call, I promptly returned their contact. The nurse informed me they would not call back, insisting on a single call and advising me to call the next day. After numerous frustrating phone interactions, I finally received a callback, highlighting the absence of clear communication on the GP website about their call policy. I secured an appointment for Monday (from a Thursday call), and my son received antibiotics for a chest infection, complicated by his asthma. He could have been treated three days earlier. Adding insult to injury, the nurse belittled my son, calling him a baby for struggling to swallow tablets. I've filed a complaint. If you're seeking a medical practice where you must constantly battle for basic care, this is the place for you.

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