Riverside Surgery

Wish the medical practice would extend their operating hours to accommodate working professionals who can't easily step away during the day. Also, heads up that the front desk personnel tend to be..

I hadn't needed to see a doctor recently, so I was apprehensive about scheduling a consultation. To my pleasant surprise, I secured an in-person appointment on the very day I contacted the medical..

Unwelcoming front desk personnel who provide inconsistent guidance. Faced a four-week delay in securing an appointment for a potentially life-threatening condition, received a hasty phone diagnosis,..

If you're seeking medical assistance or support, steer clear of this place... the arrogant receptionist acts like she owns the entire practice. I'm currently searching for mental health resources..

I've been struggling to schedule an appointment for months, with phone lines constantly busy or fully booked. My doctor modified my medication dosage without consulting me, and I'm unable to..

Impossible to secure a booking - phone lines open at 8am and slots vanish instantly, leaving no available appointments whatsoever

I'm writing this review for my fiancée regarding her recent medical experience, which has been incredibly frustrating. The staff have been consistently discourteous during phone interactions. After..

Completely worthless... I've been calling repeatedly and still can't get an appointment, and I've already been waiting for more than a month and a half...

Absolute chaos. I reached out early yesterday, hoping for a prompt response, but no callback ever came. When I tried again today right as their lines opened, I was informed they were completely..

Total chaos! My husband wanted to address multiple concerns, but was restricted to just one topic and had to reschedule for the next day to cover the rest. Working 60-hour weeks, how on earth are..

Reception personnel display a lack of professionalism and seem unsuited for a service-oriented role. The temporary physicians come across as dismissive, prioritizing quick call termination over..

Absolutely terrible experience. The practice manager displays a shocking lack of professionalism and courtesy. They even managed to misplace a prescription that was directly handed to them. During..

I've been a patient at this medical practice for more than three and a half decades, and the physicians are truly exceptional. They consistently demonstrate compassion and attentiveness, always..

Absolutely terrible phone system that leaves you stuck in an endless 8-person line, only to find everything's vanished after waiting. This dragging ordeal can stretch on for weeks, sometimes..

Every time I've visited, the care has been exceptional. The physicians I've consulted have consistently demonstrated tremendous support and expertise.

Navigating healthcare becomes a challenge when you're limited to discussing just one medical issue. For individuals like myself with complex, intersecting health conditions, comprehensive care..

Visited Sian today during a challenging period. Previously skeptical about counseling, she completely transformed my perspective. Grateful for her support and the shift in my understanding.

Massive lines, unhelpful personnel, unbearable delays... minimal medical staff... if you're fortunate enough to avoid being sent away, you might encounter a nurse practitioner... completely lacking..

I am absolutely furious with Riverside. My wife, who has a disability, desperately needs to communicate with medical professionals. For more than a month, she has been attempting to reach someone..

The medical staff here are excellent, but accessing their care is incredibly frustrating. It seems they exclusively handle emergencies, making it nearly impossible to schedule a consultation or get..