MC

Md.faisal C. 3 years ago • From Google

Rating

Bad

Terrible service and unprofessional medical communication

The customer service at this medical practice is absolutely abysmal. I was promised a call at 7:30am, but instead received communication after a two-hour delay. I had specifically requested no calls from unidentified numbers due to the constant barrage of marketing calls. When I finally heard back from the doctor after four hours, her voicemail casually stated she had simply forgotten to call me on time. This is completely unacceptable and unprofessional. How can a healthcare provider be so careless and disrespectful of a patient's time and concerns? What a complete mockery of professional medical communication.

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