CC

Chris C. 4 years ago • From Google

Rating

Bad

Terrible service and unprofessional medical practice

Inefficient, unresponsive, and chaotic at best. I submitted paperwork for the Doctor to sign over a month ago, and it seemingly vanished into thin air. After weeks of silence, I started calling daily, and it took a full week before anyone would even answer. When someone finally did, they claimed ignorance about my documents, promising the receptionist would locate and process them promptly. A week later, I followed up only to discover absolutely zero progress - the forms remain unfound. This level of administrative incompetence is unacceptable, and I believe the Care Quality Commission should thoroughly examine this medical practice's operations.

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