NX

Natasha X. 9 years ago • From Google

Rating

Average

Terrible service and unprofessional medical practice

Meant to start operations at 8:00, yet here I am at 8:23 finding their phone lines are inexplicably inactive with zero notification. I require urgent medical attention as recommended by the Emergency Department, but they seem completely indifferent. Since Dr. Clayton's departure and the turnover in reception staff, the entire practice has descended into chaos. The young receptionist displays a contemptuous attitude towards patients, with her demeanor and communication skills being equally appalling. She appears more preoccupied with her appearance than providing basic customer service, and her inability to manage incoming calls is astounding. I am seriously contemplating transferring my medical care to another practice.

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