GV

Genaro V. one year ago • From Google

Rating

Bad

Terrible service and unprofessional medical practice

If you're hoping to make progress with this organization, prepare for endless frustration. I was anticipating communication from a private physician and was compelled to reach out. Their response was that the patient must initiate follow-up? I find this claim utterly unbelievable, especially since I work in healthcare and know it's OUR professional duty to contact patients about any matters. I shouldn't be expected to perform their administrative tasks. Moreover, after all this back-and-forth, they couldn't even handle the most straightforward request. This incident was the final breaking point; I had been repeatedly disappointed by various issues since initially becoming their patient. I've now terminated my relationship with this practice and immediately feel significantly more relieved. Even one star is more credit than they deserve.

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