MI

Md I. 3 years ago • From Google

Rating

Bad

Terrible service and unprofessional medical practice nightmare

If I could assign a rating lower than zero stars, I absolutely would. This general practitioner is incredibly unprofessional. Every single receptionist demonstrates rudeness and a complete lack of professionalism. They consistently fail to answer phone calls for up to thirty minutes, and when they finally do, their tone is consistently aggressive. I needed a GP certificate for my PCO licence and paid 110 pounds, but the doctor completed the form inadequately. Subsequently, TFL demanded I have the GP re-fill the form within 28 days, or they would cancel my application - an application for which I had already invested around 700 pounds in fees and training. When I returned to the GP and explained my urgent situation to the receptionist, she refused to listen to me. Extremely discourteous, she retained my form and stated they would contact me when the doctor completes it. I emphasized my critical 28-day deadline, but she offered no assurance about the timeline. Zero professionalism, zero service. In summary, I am utterly, completely, and profoundly disappointed with this general practice.

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