Bell House Medical Centre
Brian W. 5 years ago • From Google
Bad
Terrible service and unprofessional medical staff
I've been a patient at this surgery since 2014, and I've never been treated so poorly. After fracturing my neck in July 2021, I've only seen the doctor once, and as of August 16th, 2021, I still have no appointment. Every time I call, I'm met with endless excuses about doctor availability or consultation options. The reception staff are incredibly unprofessional - if they dislike what you say, they simply hang up or respond with complete disrespect. One of the most frustrating aspects is their constant false promises about medication availability at the pharmacy. I've arranged lifts with family and friends multiple times, only to discover they've sent nothing over. The staff are absolutely useless, and I'm shocked the medical board hasn't investigated this surgery for such poor practice. I'm hoping this review prompts some action, and I'm now taking the advice of a solicitor by recording all conversations to document their incompetence.
As a senior citizen with diabetes, I'm frustrated by the complete lack of accessible information about the influenza vaccination on their website.
Bell House Medical Centre
kizzy f.
Good medical professionals I'm 60 and have stuck with the same healthcare team Sure, like most medical practices, scheduling can be challenging The NHS is swamped, which isn't the doctors' fault,..
Bell House Medical Centre
kooch m.
One of the absolute worst employees I've ever encountered!
Bell House Medical Centre
Liz P.
Exceptional service from the front desk staff to the physicians. I've discovered the care offered by all staff members to be outstanding. The team demonstrates remarkable friendliness and support...
Bell House Medical Centre
Abu S.
The front desk staff lack basic courtesy and professionalism. In contrast, Dr. Abubakar's team is extremely understanding and apologetic. The medical center should address the reception's conduct...
Bell House Medical Centre
Jill T.
Despite the facility's less-than-ideal layout, my spouse and I have received exceptional medical attention from the healthcare professionals. The staff demonstrates remarkable patience and efforts..
Bell House Medical Centre
Greg L.
A few employees are supportive and attentive, but many seem disinterested. To receive satisfactory service, you must find the rare staff member who takes pride in their work. Overall, the..
Bell House Medical Centre
A K.
I attempted to contact their office multiple times, and each call resulted in an immediate hang-up, which is incredibly unprofessional and discourteous. I'm absolutely frustrated with this..
Bell House Medical Centre
Russell P.
Scheduling is impossible, their documentation is a mess, and the practice has completely changed from what it used to be.
Bell House Medical Centre
Shah J.
Doctors pledge to help patients, but some fail miserably in practice. Dr. Shahid Ruba demonstrates extreme neglect and disinterest in patient care. She prescribed incorrect medication that severely..
Bell House Medical Centre
Fahad M.
Top-notch medical practice in the Luton area, absolutely stellar healthcare service
Bell House Medical Centre
Anca C.
Absolute rock bottom for professional conduct and performance. Completely unacceptable approach that falls far short of any reasonable standard.
Bell House Medical Centre
T C.
The reception team displays an appalling lack of professionalism, more interested in chatting and entertaining themselves than attending to patients' needs. Scheduling an appointment is incredibly..
Bell House Medical Centre
Andjola L.
Steer clear of Dr. Duffy without hesitation. She utterly disregarded and minimized my medical concerns. Her callous attitude extends to my relative, whom she coldly reassured with the dismissive..
Bell House Medical Centre
First N.
Unhelpful and unprofessional front desk personnel, with a female representative displaying an arrogant attitude during our phone interaction. Urgent need for staff training, completely unacceptable..
Bell House Medical Centre
Farzana Y.
Opening at 8:15 am, I began dialing, but their phone line remained shut until 8:20 am. After that, I was stuck on hold for 20 minutes, and then another 7-8 minutes before a staff member finally..
Bell House Medical Centre
Andy M.
Terrible healthcare experience. Dr. Crippen and associates demonstrate a complete lack of professional competence and patient care. Their office management is disorganized, and the staff seems..
Bell House Medical Centre
Anand S.
The medical professionals demonstrate a compassionate and supportive approach. The entire team is welcoming and performs their duties with precision and effectiveness.
Bell House Medical Centre
sajon v.
service is incredibly sluggish 😒 i've been unable to secure any appointment for two whole months 🥲
Bell House Medical Centre
Bill M.
The medical staff consistently demonstrate a helpful and supportive attitude both during phone consultations and in-person visits. Despite the clinic being consistently crowded, the employees remain..
Bell House Medical Centre
Colin Y.