West Park Surgery

I've been a patient at this medical practice for twelve months, and I consistently find scheduling with my preferred doctor to be hassle-free. The facility also maintains an impressively tidy and..

The front desk staff display a consistently unwelcoming and discourteous attitude.

I'm taken aback by the critical remarks about the reception team. In my view, they handle an incredibly challenging and demanding role with remarkable skill. Today, while completing a form, I sought..

After 13 years, this is undoubtedly the most disappointing medical practice I've encountered. Trying to secure a GP or nurse appointment is a nightmare - calling at 8:00 AM, then again at 10:00 AM,..

Called today, the representative completely ignored me, wouldn't even acknowledge my name, and rudely suggested I contact another department because they were supposedly too swamped. Exceptional UK..

Terrible demeanor. Complete absence of compassion and understanding! Showed utter disrespect towards individuals struggling with mental health challenges. Failed to fulfill their professional..

If I could award zero stars, I absolutely would - this is hands-down the most atrocious medical facility on the entire planet!!! I implore you, if possible, to flee and avoid this place at all..

Hi I've been registered with this surgery for a few months, and the service has been mediocre at best. Last week, I had a terrible experience when requesting my sick note and prescription refill. I..

I've been a patient at this medical practice for about half a year now. The front desk team is absolutely wonderful - they consistently demonstrate helpfulness and warmth, which is exactly what you..

The staff here are a nightmare, starting with the receptionist and only getting worse. The doctors are terrible, but the surgery manager is truly unbearable - they'll completely drain your spirit...

These medical professionals are utterly incompetent, displaying a complete lack of medical knowledge or competence. Their practice is so abysmal that it defies belief. Anyone genuinely concerned..

Making an appointment now requires using an app, which is incredibly annoying. If you're not tech-savvy, the whole process becomes immensely frustrating. The app system is completely unhelpful, with..

I've been a patient here with my mother for an extended period, and I'm genuinely perplexed by the negative feedback online! I've consistently encountered nothing but respectful treatment. The..

Incredibly supportive personnel, immaculate medical facility, and crucially, they demonstrate exceptional skill in distinguishing genuine medical urgencies from unnecessary theatrics. Appointment..

My sister resides just a short 5-minute stroll from this medical practice, yet they refuse to accept her as a patient due to her being outside their arbitrary "catchment area". She struggles with..

Avoid this medical facility at all costs. The surgical services are abysmal and completely unreliable. You'll struggle to secure an appointment, and the practice is perpetually overcrowded, making..

I've found my experience here to be more positive compared to other accounts. The staff at the front desk are consistently accommodating. Scheduling an appointment is typically quick, with..

Shocked by the receptionist staff's lack of professionalism and even more astonished that they continue to be employed despite their poor attitude.

Booking an appointment is impossible. Every morning, you're advised to ring at 8am, but by the time you connect, all slots are gone. I've had to follow up on my prescription multiple times,..

This medical practice is undeniably the most abysmal I've ever encountered. A doctor actually suggested that if I were to critique the NHS, I'd be wasting my already limited consultation time...