Highgrove Surgery GP

I felt uneasy when the nurse pressured me about not wearing a mask, even commenting on the poor room ventilation and suggesting I stand near the door during my blood test. For over two years, I've..

Having transitioned to this medical practice approximately two years ago from a nearby facility that had deteriorated, I can confidently say it's the finest I've encountered in three decades. The..

I've experienced significant frustration with the service provided. Attempting to schedule an appointment consistently results in being informed of no availability for 6-10 days, with the suggestion..

I endured excruciating background music for a quarter of an hour while being repeatedly assured I was first in line. Eventually, a recorded message informed me that all representatives were..

I recently had a delightful experience interacting with the reception staff at this medical practice, particularly with Zainab (I hope I've spelled her name correctly), whose kindness stood out. Her..

Absolutely deserving of zero stars if that were possible. The surgical procedure was completely subpar, and the medical staff demonstrates a total lack of patient compassion and care.

I'm truly impressed with this medical practice! The reception staff consistently go above and beyond, offering assistance with a warm and welcoming demeanor. The physicians here are exceptional,..

I've been a patient at this medical practice for half a decade, and throughout that time, I've consistently encountered exceptional service from every member of their team, including physicians,..

Despite nationwide constraints, the medical professionals at this contemporary healthcare facility strive to provide compassionate and efficient care. When urgent needs arise, they make every effort..

This medical facility exhibits a concerning level of negligence, with the general practitioners being no exception. During one of my appointments, a GP made egregious errors in my medical records,..

I became a patient at this practice following a referral, and over the past year, its quality has drastically deteriorated, with KIM at reception being the sole bright spot. The reception staff are..

After being a loyal patient for more than two decades, I found the quality of care has drastically declined and is now completely unsatisfactory.

Excessive delays have become a frustrating norm at this establishment. It's disheartening to consistently find myself waiting well beyond my scheduled appointment time, often surpassing the..

Scheduling an appointment before the pandemic was extremely challenging. I made four attempts to book a slot, and each time, despite being told I was first in line, the call would disconnect after..

I've repeatedly attempted to schedule an appointment for my child, but each time the receptionist dismisses me, insisting I go to the A&E emergency department instead of providing a proper..

My mother manages diabetes and hypertension, and after her last prescription in April, I reached out via email on the 28th of last month to request her medication. Now it's June 9th, and she has..

I contacted the clinic this morning to schedule an urgent consultation, only to be met with an unpleasant demeanor from the receptionist. Such behavior is certainly not what one anticipates from the..

Absolutely Terrible Facility! Scheduling an appointment is a nightmare, with wait times stretching beyond a month for both infants and grown-ups. If you have an urgent medical concern, good luck!..

I have been a "patient" of the Highgrove Practice for some 30 months now, which has persistently tested MY patience !. Throughout my association with the Practice I have suffered repeated..

Underwhelming experience. Decided to try this medical practice based on a referral, but scheduling an appointment has been incredibly challenging. I'm seriously considering finding another..