NN

Nina N. 5 years ago • From Google

Rating

Bad

Terrible service and unprofessional medical staff nightmare

My encounter at this medical facility was extremely disappointing. The receptionist displayed an unpleasant demeanor during our phone conversation, and the general practitioner was unprofessionally dismissive, providing inaccurate details about my medical condition and referral while adopting a critical attitude. When I attempted to file a complaint, it became clear that the healthcare system is fundamentally flawed. The GP's written documentation, even when factually incorrect, is given more credibility than the patient's actual experience. The complaints procedure appears completely one-sided, with no real concern for patient welfare. I absolutely cannot recommend this healthcare provider to anyone.

Other reviews for St Stephens Gate Medical Practice