ZJ

Zeqiri J. 4 years ago • From Google

Rating

Bad

Terrible service and unprofessional medical staff nightmare

The staff at this medical practice are completely disorganized and incompetent. The receptionists are utterly clueless and seem to have no idea how to perform their basic job duties. I scheduled appointments for myself and my son with just a 10-minute gap between them, but when I arrived, they claimed I had only booked one appointment. I had been waiting for two weeks, and they failed to book an appointment for my son, then tried to blame me for their mistake. When I attempted to explain the reception's error to Dr. Bala, he accused me of being rude for criticizing his colleagues. Dr. Bala himself was extremely unprofessional, hostile, and appeared lazy. He should not be working in this role. I strongly advise everyone to avoid this medical practice entirely, as their lack of professionalism is shocking and unacceptable.

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