MA

Mahir A. 4 years ago • From Google

Rating

Bad

Terrible service and unprofessional nhs staff

The front desk staff deceived me, claiming I'd secure an appointment after submitting a negative PCR test, but then they conveniently "lost" the test results. To make matters worse, they abruptly terminated our phone call by hanging up mid-discussion, citing imminent closing time. Their conduct was utterly unprofessional and reflects poorly on the NHS's standard of service.

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