OP

Oliver P. 7 years ago • From Google

Rating

Bad

Terrible service and unprofessional pharmacy staff

The personnel here epitomize unprofessionalism at its worst. Initially, the receptionist acknowledged their error in ordering an incorrect prescription during a phone call. But upon arriving at the dispensary, the staff's behavior deteriorated dramatically. The employees spoke loudly about my partner's private medical details within earshot of others, completely disregarding confidentiality. They then compounded their misconduct by attempting to blame my partner for the medication mix-up, despite their own clear mistake. The experience was so deplorable that I would now prefer to endure a walk-in clinic's inefficiency over returning here. Their conduct is absolutely unacceptable, and they desperately need mandatory training in basic customer service and professional etiquette. 🙃

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