DD

David D. 2 years ago • From Google

Rating

Bad

Terrible service and unprofessional staff attitude

This health centre is a complete disappointment. I visited around midday last week for a blood pressure check, with no line at reception and an empty waiting area. Despite three receptionists being present, all of them deliberately ignored me while engaged in their own conversation for approximately 5 minutes. When they finally acknowledged me, the youngest staff member was discourteous and dismissive. Meanwhile, one of the other receptionists eventually answered the persistently ringing phone, only to inform the caller that no appointments were available and the reception was crowded with waiting patients. The situation raises serious questions about the integrity of the staff - are the doctors instructing receptionists to consistently mislead patients to avoid work, or are the receptionists fabricating stories to minimize their workload?

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