OI

Omatseye I. one year ago • From Google

Rating

Bad

Terrible service and zero compassion from staff

I am thoroughly let down by this medical practice. The reception team comes across as detached and uninviting - they seem more like bureaucratic gatekeepers protecting prescription documents than professionals dedicated to patient support. The atmosphere suggests that patients are an unwelcome disruption rather than individuals genuinely seeking medical assistance. No one voluntarily visits their general practitioner without valid cause, yet the environment makes you feel like an intrusive nuisance wasting their precious time. Despite prior warnings from critical reviews, my personal encounter has mirrored those negative experiences. I deeply regret choosing to register with this practice. Even when presenting a legitimate health concern, there's a complete absence of urgency or empathy. Paradoxically, my experience at the Accident and Emergency department provided the level of care and attention I should have initially received at this GP practice. Patients fundamentally deserve far more compassionate treatment.

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