Child and Family Health Centre
Saila F. 4 years ago • From Google
Bad
Terrible service and zero customer support
Attempting to schedule an appointment has been a nightmare. After enduring a grueling 80-minute hold, I requested a callback, but received absolutely nothing. The customer service is completely unacceptable. Their online assessment system is useless, repeatedly directing me to contact a representative, yet making that impossible. I'm trapped in an endless, frustrating loop of bureaucratic incompetence.
Scheduling an appointment here is an absolute nightmare. The staff instructs you to either wait in line early or telephone, and I've made numerous attempts to contact them. When I request a callback..
Child and Family Health Centre
brian H.
arrived early for appointment informed two patients ahead, then 50 minutes later still two patients ahead - absolutely ridiculous healthcare professionals seem to have completely disappeared
Child and Family Health Centre
Karolina D.
Worst GP imaginable, barely deserving of the title! I've been attempting to secure an appointment for a week. The reception remains unresponsive, with no one answering the phone despite my daily..
Child and Family Health Centre
Gias I.
I would assign this GP a rating well below zero if possible. They show absolutely no concern for patients' well-being. Even if you're on the brink of death, they remain indifferent. Attempting to..
Child and Family Health Centre
Hannat_ _.
This GP practice has been exceptional - scheduling appointments is straightforward, and their communication is seamless and hassle-free.
Child and Family Health Centre
Tasharn S.
The front desk staff demonstrated an appalling lack of customer service, displaying extreme discourtesy and disrespect. I was verbally berated and addressed in an entirely inappropriate manner,..
Child and Family Health Centre
Steven H.
Dr. Lawrence provided me with a clear explanation of my diagnosis and offered valuable guidance that ultimately helped me connect with additional medical support at a nearby hospital.
Child and Family Health Centre
And E.
The front desk staff were completely unhelpful. They completely ignored my letter marked as "urgent" and refused to schedule an appointment despite my visibly inflamed, red eye. At the very least,..
Child and Family Health Centre
Petyr D.
Terrible general practitioner who consistently refuses to provide referrals for further medical care, leaving patients without the necessary support and guidance they need.
Child and Family Health Centre
E G.
Every interaction with the front desk staff has been consistently unpleasant. Their attitude is extremely discourteous and unprofessional. I'm perplexed about their hiring criteria, as their conduct..
Child and Family Health Centre
BigSean A.
Complete lack of coordination, inept medical professionals, and I must single out one "Williams Lawes" who purports to be a physician yet fails to comprehend basic documentation. I intend to pursue..
Child and Family Health Centre
Raquel C.
Absolutely terrible customer support, with employees displaying a consistently unhelpful and disrespectful attitude. Whenever you encounter an issue or require assistance, they're completely..
Child and Family Health Centre
Ana V.
Dr. Abbas is absolutely phenomenal - I'm awarding a perfect score. She's truly transformed this medical facility and displays remarkable compassion. Her kindness is exceptional.
Child and Family Health Centre
haven G.
The service here is deplorable, with staff clearly showing bias towards their own cultural background or nationality, even the medical professionals. Their reception team desperately needs an..
Child and Family Health Centre
Irina P.
Completely unacceptable treatment - they arbitrarily disabled my NHS number and then flatly rejected reactivating it when I requested.
Child and Family Health Centre
isalina f.
It's alright. Up to this point, I've had no issues to raise concerns about. Appreciation goes to the NHS.
Child and Family Health Centre
Rudolf E.
Terrible establishment! Stay away at all costs! Zero customer service, extremely discourteous staff!!!
Child and Family Health Centre
denica d.
The front desk staff were incredibly dismissive and discourteous. Their level of service was abysmal. Securing an appointment seems nearly impossible, and they display complete indifference to..
Child and Family Health Centre
Muhammad H.
This healthcare facility offers a comprehensive range of National Health Service and medical provisions for the surrounding area, encompassing general practice, hearing services, community dental..
Child and Family Health Centre
LunmZy L.
Received prompt service with friendly and accommodating front desk personnel who were extremely courteous
Child and Family Health Centre
Anne L.