JM

James M. 8 years ago • From Google

Rating

Bad

Terrible service and zero medical support

Absolutely useless service. My son urgently needed medical attention, but I was informed the next available appointment was in two weeks. No assistance was provided, no offer to consult a doctor or arrange an urgent call. Then my 4-year-old daughter developed a severe eczema outbreak. When I arrived late and explained she didn't want to come, they simply rescheduled me for another appointment in two weeks. I pleaded for someone to speak with the doctor about our situation, but was flatly told to wait for the next appointment. The outbreak was clearly visible on her face, yet they showed no concern. They didn't even attempt to help me obtain a repeat prescription. The receptionist was completely unhelpful and seemed indifferent to our medical needs.

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