RK

Richard K. 2 years ago • From Google

Rating

Bad

Terrible service and zero patient care

Repeatedly enduring 30-minute wait times just to secure emergency appointments, I found the staff incredibly unhelpful and discourteous. Their approach was dismissive and sluggish when providing details about managing my health issue. It took an entire month before they even mentioned the possibility of self-referral. It's abundantly clear why this medical practice has been ranked as the most poorly performing surgery in Sussex. I am profoundly frustrated by their complete absence of empathy and apparent disregard for patient welfare.

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