SG

Sam G. one year ago • From Google

Rating

Bad

Terrible service and zero respect for patients

I am utterly frustrated with the service at this medical practice. They abruptly terminated my appointment at the eleventh hour, leaving me stranded without alternative arrangements or the ability to reorganize my day. This is a recurring issue that has happened multiple times before. It's evident they have absolutely no consideration for patients' time or personal schedules. Attempting to contact their reception is an exercise in pure frustration; I've endured endless waiting periods only to be informed there are no available slots, and then subsequently had appointments arbitrarily canceled without any meaningful explanation. The staff appear chronically understaffed, chaotic, and completely apathetic towards patient requirements. Anyone seeking a dependable and compassionate general practitioner should definitively look elsewhere. The complete absence of professional conduct and basic human decency is truly shocking. This medical practice represents a complete misuse of public funds. It epitomizes precisely why Birmingham's municipal finances are in such dire straits.

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