The Churchill Clinic
CS
Common S. 5 years ago • From Google
Poor
Utterly repulsive. My wife and I scheduled flu and shingles vaccinations at 2:15 and 2:30 PM. Upon reaching the facility, we were met with zero guidance about where to wait or whom to contact. We stood outside for half an hour in bitter cold until locating a door with a bell. Our initial ring produced no response. After another ten minutes of waiting, we rang again, finally prompting a nurse to appear - indifferent and seemingly oblivious to our presence. I emphatically recommend that a competent senior administrator intervene to restructure this clinic's appointment management and instill much-needed professional conduct among the staff. While we understand the disruptions caused by Covid-19, it appears the personnel are exploiting the pandemic as an excuse for their substandard service and lack of communication.
Marin A.