ME

Maryam E. 3 years ago • From Google

Rating

Bad

Terrible service at gp clinic with unhelpful staff

I had a pre-booked medical consultation that was set up weeks in advance. The general practitioner's office still shows an outdated location on Google, so patients should definitely verify the current address online. Unfortunately, I arrived 10 minutes behind schedule, and they completely denied me access to the nurse. This was incredibly frustrating for multiple reasons. Notably, I didn't receive the standard appointment confirmation text, which is something I regularly get for flu shot appointments. Typically, I'm accustomed to waiting over 20 minutes to see the doctor, but apparently their policy is strict about tardiness. I explained to the receptionist that I was willing to wait or could see the nurse after the cancelled slot, but she flatly refused. While she offered to reschedule, this creates significant inconvenience for me, as I would need to arrange alternative childcare for my baby, which is neither easy nor cost-effective.

Other reviews for The Simpson Centre