The Surgery

Harrow Road surgery desperately requires staff with improved interpersonal skills. Patients are left waiting outside indefinitely without any communication. Having worked in customer service myself,..

This general practitioner is absolutely the most terrible in all of London. The reception staff are incredibly unhelpful, the waiting periods are excessively long, and the entire operation seems..

Steer clear of this medical practice. I've been a patient here since childhood, and their service has steadily deteriorated. Securing a face-to-face consultation seems virtually impossible nowadays...

Extremely disorderly with scheduling and patient flow, making the entire experience frustrating. The lack of professional time management is so poor that I cannot possibly suggest this service to..

Called to book a taxi for the Ed Sheeran show, and the staff member was completely unhelpful. She simply refused my request and immediately ended the call without any explanation or assistance.

Their service quality is extremely subpar. Steer clear of this establishment. Zero stars. The reception staff are equally incompetent. If you were to pass away, they would simply instruct you to..

The service is extremely discourteous, particularly from Mukta. I strongly advise being cautious and vigilant when dealing with them.

Medical professionals often display an unwarranted sense of superiority when interacting with patients, coupled with additional unprofessional conduct.

This medical practice is absolutely dreadful, potentially the most incompetent healthcare facility I've encountered. Their initial failing is their complete disregard for patient concerns during..

CARELESS CONDUCT! Steer clear of this facility. The Practice Manager displays discourteous and inappropriate behavior, and the entire practice demonstrates a lack of professional care! Escalated to..

I've always found the entire staff to be incredibly supportive and accommodating whenever I accompany my aging mother for her visits. Whether I'm scheduling appointments via telephone with the front..

Absolutely terrible experience here. The staff lacks professionalism and courtesy, and their customer service is abysmal. Scheduling appointments seems impossible. Rather than focusing on genuine..

The reception staff are utterly deplorable, particularly the woman answering phone calls, who consistently displays an aggressive demeanor, constantly interrupting patients and exhibiting extreme..

I can't speak to the physicians, but Karen, the nurse, consistently demonstrates exceptional kindness towards myself and my three children. The front desk staff are equally courteous. I'm awarding..

Absolutely terrible customer service!!! They show zero concern for customer issues. I approached the receptionist seeking clarification on several matters, but she repeatedly claimed ignorance and..

I had the pleasure of interacting with Phil, whose service was absolutely exceptional. The experience was delightful, and he went above and beyond by assisting me in securing transportation at the..

I had been a patient at this practice for three years and encountered a truly unpleasant experience with Dr. Taylor, who displayed an extremely discourteous attitude. The only reason I remained was..

Extremely let down by my longtime general practitioner. Despite being a long-term patient since childhood, I rarely need medical attention, but when I do, I'm consistently berated by the..

Honestly, if the rating system allowed it, I'd give zero stars. This was an utterly unsatisfactory encounter. I absolutely do not suggest anyone use their services. In fact, I'm seriously..

One of the most subpar general practitioner clinics in Wembley. The practice manager exhibits extreme rudeness. She absolutely refuses to listen (and seems incapable of doing so). No genuine apology..