Karis Medical Centre
MM
Melissa M. one year ago • From Google
Bad
Having been a patient at Karis for nearly half a century, I've reached my breaking point with their ineffective personnel. I clearly communicated my medical concerns to the front desk staff, who subsequently scheduled an in-person consultation for the next day. Upon arriving for my appointment, I was informed that I shouldn't have been booked because the respiratory nurse was absent due to illness. Apparently, the receptionist had circumvented the computer system's blocked scheduling and manually added my appointment. No expression of regret was offered; instead, I was merely presented with a telephone consultation alternative. Anyone with even minimal logical reasoning would understand that if a phone consultation had been suitable, I would have requested that initially when making the booking. As a result, I have now transferred my medical registration to a different practice.
Jaiden D.