ST

Sasha T. 7 years ago • From Google

Rating

Bad

Terrible service at local gp surgery avoid if possible

As a local resident, I've relied on this general practice for my entire family of five for more than a decade, yet the reception staff consistently undermine the entire experience. Their administrative processes are chaotic, and they demonstrate a complete lack of customer service, basic respect, professional courtesy, and patient privacy. I've personally encountered serious medication errors for my children, which were only caught by the pharmacist during prescription collection. The practice seems indifferent to the needs of vulnerable patients and will swiftly remove patients from their system if they haven't been recently 'active'. Despite my profound dissatisfaction, I'm essentially trapped using this GP due to my limited mobility and its proximity to my home.

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