TK

Tauseef K. one year ago • From Google

Rating

Bad

Terrible service at medical centre disappoints patient

I recently went to the medical center to provide a urine sample. The reception staff was unhelpful and sent me back home to collect the specimen while I was experiencing severe back pain. After returning home and bringing back the sample to the GP, I was further frustrated when I was bypassed and made to wait, with another patient being seen instead. The receptionist, Mr. Younus, showed a lack of empathy. When a patient is already suffering, the staff should be more considerate and not add to their distress. This experience was deeply disappointing.

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