The Croft Surgery

I rarely visit medical practitioners, but recent health issues have driven me to seek help. I was rushed to the emergency room due to severe dehydration and developed an all-encompassing, intensely..

I appreciate your thoughtfulness in reaching out and providing me with the information promptly after our consultation.

Once more, the medical system has failed me miserably. Living with Robinows syndrome, a condition sharing many characteristics with achondraplasia, including distinctive facial features and limb..

I've consistently managed to secure timely appointments by calling early, whether for my own medical needs or those of my kids. The physicians are competent and compassionate, demonstrating genuine..

GP services are somewhat inconsistent in quality. I experienced one exceptional interaction with a compassionate physician who was incredibly helpful, contrasted by another call where the doctor..

Needs some improvements, but a renovation is currently in progress

Terrible customer experience with rude front desk staff and subpar assistance

While generalizing complaints can unfairly paint all staff in a negative light, there are indeed a select few receptionists who consistently demonstrate discourteous and abrasive behavior during..

Throughout the past week, my daughter has been struggling with her health. The medical practice has been incredibly supportive, going out of their way to secure timely consultations for her, even on..

I've consistently experienced excellent service here, but today, your receptionist failed to meet those standards. I came to collect my blood test forms and sought an appointment with a doctor. I..

Impossible to connect with a representative to schedule a consultation.

Totally disconnected from patient needs, the majority of the front desk staff display hostile and discourteous behavior, with only a small portion being professional. As the classic adage suggests,..

The medical team, including physicians, nursing staff, and front desk personnel, have consistently demonstrated exceptional kindness and support. I'm thoroughly impressed and give them my highest..

Just completed my initial E consult, and I was thrilled to secure an immediate consultation with my preferred physician. They addressed my medical concern swiftly and efficiently. I've definitely..

Utterly unhelpful medical office staff, communication and assistance completely unacceptable

The medical staff here are remarkably compassionate and competent. They've consistently been superb at directing me to appropriate specialists, and scheduling an appointment is typically quite..

If I could rate this lower, I would. I tried using econsult on Monday, and by Friday, no one had reached out to me. I called at 9:30 for a 10am appointment and arrived 5 minutes early, only to wait..

This surgical practice is undoubtedly the most disappointing I've encountered. Their communication is abysmal - I was left waiting on hold for almost two hours, which is completely unacceptable...

Dr. Rose is truly exceptional, and I'd rate the surgical practice a perfect 5 out of 5. She was incredibly supportive, providing immense comfort to both my wife and me regarding our infant's health..

I want to express my heartfelt appreciation to the entire staff at The Croft Surgery. Throughout a challenging year, I have experienced exceptional care and support. Dealing with two separate health..