Jubilee Medical Centre
RK
Rachel K. 2 years ago • From Google
Bad
Regrettably, I'm compelled to award this establishment a single star due to its continuous decline in service. For three consecutive days, I've attempted to secure an appointment or phone consultation, calling between 8am-11am, yet never receiving an answer! The ring back service is utterly useless - I can assure you won't get a callback, and after three days, I'm still waiting! Following the receptionist's advice to use the online consultation tool proves equally futile, as it perpetually indicates all appointments are gone and suggests trying again tomorrow. This situation directly contributes to overcrowded A&E departments, with patients who could potentially be helped through a brief telephone consultation. People are becoming increasingly desperate to receive medical attention. I've been suffering from vertigo for over two weeks, and as a hospital employee, I understand the current systemic strain and genuinely don't wish to add additional pressure. However, I'm now at my wit's end with no apparent alternatives. Their system desperately requires comprehensive restructuring - there are simply too many patients and insufficient staff to manage effectively. FOR GOODNESS' SAKE, PLEASE ADDRESS THIS URGENT ISSUE!!!!!
Philip R.