EA

Enigma A. 4 years ago • From Google

Rating

Bad

Terrible service causing patient suffering and potential job loss

I am absolutely appalled by the treatment my husband has received from this Health centre, particularly the receptionists. For five consecutive weeks, he has been battling a debilitating leg injury, and every time he attempts to contact them, the receptionists refuse to schedule a doctor's appointment!! Their callousness is infuriating. If he were to have an accident, like falling down the stairs, the responsibility would lie squarely with this so-called medical practice! He is enduring excruciating pain and discomfort, and the hospital won't see him unless it's a critical emergency, while his GP won't accommodate him because of these merciless receptionists! Five weeks of barely moving. He's on the verge of losing his job because nobody seems to care!!!!! I am now consulting legal counsel regarding my husband's situation. If he loses his employment and we consequently lose our home, it will be entirely due to this incompetent health practice. He has been a patient of Dr. Bajpai since he was 18, and is now 57. What on earth is happening here? Alfred Andrews is suffering immensely, and his GP needs to be held accountable. He resides in Castle Vale, so locate his records and immediately schedule an urgent appointment!!! What if he's experiencing a potentially fatal blood clot or another serious condition? They must not allow a catastrophic accident to occur due to their negligent patient care!

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