AA

Ambersattar1 A. 2 years ago • From Google

Rating

Bad

Terrible service causing unnecessary patient suffering

The surgical procedure was an absolute waste of time. My scan was performed on September 28th, 2023. Each day, I called their office, and the receptionist consistently offered excuses about not receiving the results. When I contacted the ultrasound department, they claimed they had sent the report on October 1st, 2024. Subsequently, I visited my GP, where the receptionist justified their delay by mentioning overwhelming email volumes and staff shortages, claiming they lack time to even review patient reports. After an extensive discussion, they finally forwarded the report to the doctor, and I received a referral to L&D after an agonizing 20-day wait. Their profound neglect and incompetence caused me significant distress and unnecessary suffering.

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