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Absolutely D. 4 years ago • From Google

Rating

Poor

Terrible service could have endangered my health

The medical staff are personable, but scheduling an appointment or obtaining medication is an absolute nightmare. I reached out regarding a severe bacterial respiratory infection that had expanded to my ears and sinuses, urgently requiring antibiotics. Their response was to inform me I'd need to wait several weeks for an available consultation, just to get a simple amoxicillin prescription. Eventually, my mother-in-law intervened with additional context, and suddenly they expedited a referral to Bournemouth hospital's urgent care clinic. This practice has consistently demonstrated incompetence and desperately requires restructuring. I'm genuinely concerned that their negligent approach could potentially result in a fatal outcome for a patient.

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