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Stuart S. 3 years ago • From Google

Rating

Bad

Terrible service destroying faith in local healthcare

I'd rate them even lower if possible. Since expanding into minor surgical procedures like Cataract treatments, they've completely neglected their core GP responsibilities. Every single one of my last four phone consultations has been abruptly cancelled. The wait time for a simple telephone appointment is now an astronomical month. They currently have a hospital letter regarding an urgent medical condition requiring medication, but after three weeks, no doctor has even reviewed it, and they can't provide any timeline for when someone might. While I'm a passionate advocate for our NHS, poorly managed practices like this are precisely what tarnish public perception of our healthcare system and potentially pave the way for privatization, ultimately harming everyone. Steer clear of this practice - they're clearly more interested in profiting from private surgical services than functioning as a proper GP surgery.

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